Privacy Policy

Tada and Co Co., Ltd. ("we," "us," or "our") operates the website and provides services through Facebook Messenger and other platforms. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our automated services.

1. Information We Collect

We collect personal information that you voluntarily provide to us when expressing an interest in obtaining information about us or our products, or when purchasing products from us. The information we collect may include:

  • Personal Identifiers: Name, Facebook User ID (PSID), and profile information.

  • Contact Information: Shipping address, billing address, phone number, and email address.

  • Payment Data: Information necessary to process your payment if you make purchases, such as payment confirmation slips (transfer slips) and transaction details.

2. How We Use Your Information

We use personal information collected via our website and Facebook Messenger for a variety of business purposes, including:

  • Order Fulfillment: To process and manage your orders, payments, and deliveries.

  • Customer Support: To respond to user inquiries and offer support to users.

  • Automation and Efficiency: We use AI tools (such as Google Gemini) to extract shipping details from your messages to ensure accurate and fast delivery.

  • Verification: To verify the authenticity of payment transfers to prevent fraud.

3. Data Processing and AI Tools

To provide a seamless experience, we utilize automation tools (including Make.com and Google Gemini AI).

  • These tools process your chat messages to extract delivery information.

  • Data is stored securely in our private Google Workspace environment (Google Sheets/Drive).

  • We do not sell your data to third-party advertisers.

4. Information Disclosure

We only share information with your consent, to comply with laws, to provide you with services, or to fulfill business obligations. This includes:

  • Third-Party Service Providers: We may share data with delivery/courier services to ship your orders.

  • Legal Obligations: We may disclose your information where we are legally required to do so to comply with applicable laws and government requests.

5. Data Security

We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure.

6. Your Privacy Rights

Depending on your location, you may have the right to:

  • Request access to and obtain a copy of your personal information.

  • Request rectification or erasure of your data.

  • Withdraw your consent to data processing at any time.

7. Contact Us

If you have questions or comments about this policy, you may contact us at:

Address: 65/22 bangkok boulevard chaengwattana-ratchaphruek Pak Kret Nonthaburi 11120

Phone : 0834295391